I got results, but at high cost: they missed appointment, rescheduled for later that day, missed the reschedule, then I finally had them call when they were close (I was left standing in rain prev times). Then bills all had "Rush fee" lumped into analysis, though results came over a week later. Lastly, office called and was extremely rude and refused to clarify "Rush fee", kept talking about some lab fee. Results yes, but so discourteous, with no concern of customer's time or questions.