My son is almost 3.5 yrs old and I've been taking him there since he was 1. He doesn't like his haircuts but I kept taking him there because it's one of the few places around "specialized" in kids. This last time was really our last time there. He started crying as soon as he sat on the chair. The person who did his haircut was in such a rush - demonstrated no paciente and consideration. Besides the fact the every time we've been there they ask if it's our first time, there was no working with my child to calm him down so that the haircut wouldn't be painful. We've been paying $25 for the haircut plus tip. While there, they charged $19 for another boy just about my son's age who sat on the chair before my son and continued to get a haircut when they were done with my son. I didn't think about discussing charges when I left because I was so appalled by the way they treated my son but called later asnd was told that boys haircut start at $20 but can go up based on their behavior - "sometimes they need to be held and don't like getting a haircut, are difficult, so we charge more" I simply could not believe what I heard, laughed and said that this is insane and the person hang up. This is definitely not a kids place in my view and will never be a client again!