San Roque Florist
3623 State St, Santa Barbara, CA 93105
805-687-2474
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09/20/12
Provided by YP.comBuyer beware. When the birthday flowers and candy I ordered online were delivered, they failed to deliver the candy. This was $19.99 extra. The first clerk I spoke to on the phone offered a $9.99 credit. No apology. Just half the credit due. Then a second clerk took the line and when I told her how peeved I was (and it was not just about the missing candy, but the cavalier attitude void of any sincere regret for having messed up my order - or any explanation as to how it happened) the clerk responded to me "There are a lot more serious things to get upset about than a missing box of chocolates." Indeed. Well, good news for me - there are a lot more professional florists in the area who want to keep customers and not lose them. I work too hard for my money and when I turn to a florist for a gift to someone of importance in my life, I expect it to be handled with respect. The owner of this shop should really pay attention to the messaging the employees are serving up.
12/19/10
Provided by YP.comFor many years we have used San Roque Florist and always been extremely satisfied with their professionalism, service, and beautiful flowers.
- Extra Phones
Phone: 805-563-6046
Phone: 805-284-9672
- Hours
- Regular Hours
Mon - Fri: - Categories
- Flowers, Plants & Trees-Silk, Dried, Etc.-Retail, Florists, Preserved Flowers
- Payment Options
- Brands
- Teleflorist
- Neighborhoods
- Upper State, North State
- AKA
San Roque Patio Florist
- Other Email