Top Shop Mercedes Bimmer Audi VW Repair
177 S Patterson Ave, Santa Barbara, CA 93111
805-964-6554
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REVIEWS Write a Review
By far, this is the best shop ever. Friendly, know us by name, helpful, knows our cars' history, they check things out without asking, fair prices, always have time for our cars' needs. What can we say? They ROCK!!!
I have used Top Shop Automotive for everything from oil changes to major repairs. I am always treated as if my last visit was as important to the Top Shop team as my first visit.
Top Shop always does excellent work. I love that they keep you advised of potential work that will need to be done but not immediately but only when necessary. Wonderful customer service. As a regular customer, they fit us in if our car needs immediate attention.
Top Shop Auto is the best place to take your car in SB, period. I had all sort of work done in my car and the results were always great, and you won't find a better deal in town! On top of everything they have the nicest staff on the business, what more can you ask?
They're great always quick, friendly, very helpful. Offer drop box if you're too early which is convenient, you get your car back with a sweet treat
It is a great shop, with awesome customer service. They find solutions for my car. And most importantly I trust them with my car. I like how they check you car in other areas to make sure everything is running great. And then recommend what to fix next. And I love the fact that their prices are reasonable.
If you have a problem with your car's engine, this is the place to go! I've been a customer for years...always very satisfied with the work completed.
Top Shop is the best! Exceptional customer service, friendly, trustworthy, good prices... What more could one ask for?!?
I would tell them there is a sense of urgency to get you back on track and the labor is fair as well as the trouble shooting to inform you of any future problems.
I have come depend on Top Shop as my go-to source for advice, and problem solving, The workmanship is high quality and service efficient. I appreciate their honesty and friendly staff.
i am always pleased with the work and customer service i receive at Top Shop. Willie is trustworthy, straight-up and honest. He makes sure i do not pay for work i do not need. Mark (master mechanic) diagnoses and always takes care of my van's issues. i have recently moved to the bay area and i still drive down to get my van taken care of by top shop.
Top Shop is, quite simply, the finest auto repair shop I have ever been to - and I have been to A Lot! Mark and Willy are crackerjack mechanics who possess a ton of knowledge about my Vanagon, plus they are great guys. Their prices are reasonable, and my car is ALWAYS ready when they say it will be. I have NEVER had to bring my car back to have something redone. Having a bowl of Hershey's Kisses to eat is icing on the cake.
Always takes excellent of my automotive needs and they are willing to get me in if an emergency arises!
I was quoted one price before the service was preformed, yet when I went to pick up my car I was asked to pay $50 above the original quote. No one had called to tell me of this change which made me feel like I was being taken advantage of. However, when I asked why I hadn't been told of the increased cost, Willie corrected my bill and gave me a $50 discount even though that promotion had ended days earlier. It was a great customer service experience!!!
Very good. Everyone was very nice and helpful and they did not try to rob me like other places do!
I would (and have) highly recommend Top Shop. Everyone is extremely friendly and explains what needs to be done in a way that's easy to understand. They do NOT 'oversell' but are very honest with what needs to be done. I know that my cars run as well as they do because of the work done here. I requested to be towed 100 miles back to Top Shop because I trust their service.
Do you know how good it feels to have complete trust and confidence in your mechanic? I do. The "Top Shop" and Willie are incredible. I once worked at a repair shop and have known many service writers and mechanics. As a result I trust nobody. Nobody except Willie and the crew. They are THE BEST shop I have ever come across. I would send my sister and mother, who know nothing about cars, to Willie with complete confidence. They do A+ work without padding the bill. If every merchant were as good as Willie and the Top Shop the world would be a better place. (I know that sounds corny but I'm completely serious)
The best part about the shop is dealing with Willie. He is fully trust worthy, personable and sincerely invested in being helpful.
Top Shop provides great work and excellent customer service. I have been a customer for over 10 years and they have always taken care of me and my friends that I have referred. I trust Willie, Pat, Mark and their team and I know they are looking out for me.
Very impressed with quick service and no add on repairs.
- Hours
- Regular Hours
Mon - Fri: Sat: - Categories
- Auto Repair & Service, Automotive Tune Up Service, Brake Repair
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