Worst customer service, poor communication and way overpriced. A one week job became 3 weeks. After walking through the house and making copious note they began to charge more as the job was more than they thought. Only at the final bill did I have any idea of the increased costs. Told me the front door lock and the water softener were broken and I should replace both. No one else has lock trouble and all the softener needed was salt. Well do the salt, $10, then charged me $60. Called many late evenings to let me know what was done, but never said a word about all the new charges. I cancelled the carpet cleaning and on the refund check she wrote, Not a refund. Using this company would be a huge mistake.