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Perfect Floors

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Carpet & Rug Dealers, Floor Materials, Flooring Contractors

21946 Pontiac Trl, South Lyon, MI 48178

248-437-2838

CLOSED NOW: 
Today: 9:00 am - 6:00 pm

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Bob L.

02/27/16

Provided by YP.com
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We needed new carpeting to replace what we had for over ten years. Within 7 days we had visited the store, the installer came over to measure, they ordered the carpet and had it fully installed. I found them to be very fair with pricing and extremely good at installing the carpet. thank you!

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J
joepetroskey

07/02/13

Provided by YP.com
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I can't speak for Matt's complaint about Perfect Floors but I have nothing but good things to say about Ron (or RON) and the way they handle my order. I was referred by a few of my neighbors to go to Perfect Floors after I told them I wanted to get new carpet in my great room, bedrooms and stairs. I had been to Lowe's where the service was spotty at best but I did see a carpet I like'd. Ron was able to get me that carpet I saw and ended up saving me a little money. I know everyone's experience can be different but give Ron and his family(works with his son, brother and wife) a shot before you dismiss them.



Thank You

Joe

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M
matt1980

12/01/09

Provided by YP.com
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RON the Owner

I payed cash for all the flooring in my new house I built. They will tell you anything to get you to buy from them. 1.5 years later the carpet in the whole house is buckling. After calling them many times over 4 months and each time they said they would call me back and of course they never did. To make a long story short After 4 months they sent some one out to fix the carpet and he did a great job. After dealing with the owner of the South Lyon store and the way he treated me is the reason I'm writing this, He thought I would just give up and go away, but you were wrong RON

P.S. just a tip from a business man my self word of mouth is everything!

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DETAILS
General Info
In the last two decades we’ve established quite a reputation here in the Rochester Hills and South Lyon area; in fact we’re providing amazing flooring choices to all our neighbors in this area; throughout Macomb, Bloomfield, Troy and the surrounding towns. What do people think about when they see the name, ‘Perfect Floors’? Quality, trust, and personal service. We started with these values and have carried them forward to today. Please read on to find out more about the Perfect Floors story. Perfect Floors is a neighborhood store with locations in Rochester Hills and South Lyon. Perfect Floors has been open for more than 20 years and continues to thrive because they offer a large inventory of high quality carpet, laminate, hardwood and vinyl at affordable prices. The staff, many of whom have been working at Perfect Floors for several years, are just like family. They all have the same goal to make sure customers are pleased with their purchase. All the departments communicate with each other in order to provide customers with a no-hassle, seamless transaction from the purchase to delivery and finally installation. Perfect Floors takes extra steps to ensure customers are satisfied with their purchase. Whatever customers need, they take care of whether that means hauling away old carpet, moving furniture, vacuuming or taking care of squeaks in floorboards. They also follow-up with customers after the sale. Experience is the backbone of Perfect Floors’ success. John Williams (owner) was manager of a large flooring company that he worked for 13 years before branching out on his own to open Perfect Floors in 1995. That gives him more than 30 years of experience in the industry. He shares what he has learned throughout the years with his employees, offering hands-on training and leading by example. Sales associates can assist customers with selecting the best option for them. Both the South Lyon and Rochester showrooms feature a huge selection from all the industry’s major manufacturers attractively displayed. There are literally hundreds of colors and styles to choose from. Associates will ask customers questions about their home, preferences and lifestyle so they can guide them to flooring choices that they will be pleased with now and years down the road. Customers often appreciate the help because while a huge inventory of all types of flooring is definitely an advantage, it can also be overwhelming. The installers have been with Perfect Floors for a number of years and Williams knows he can trust them to complete the job right the first time. All the installers are courteous, professional and strive to install the flooring promptly and with little interruption to the homeowner. We Offer Carpet Estimates Free Estimates Hardwood Hardwoods Laminate Vinyl
Hours
Regular Hours
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Tue:
Wed:
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Sat:
Categories
Carpet & Rug Dealers, Floor Materials, Flooring Contractors, Hardwood Floors, Tile-Contractors & Dealers
Services/Products
Carpet, Hardwood, Laminate & Luxury Vinyl.
Payment Options
Brands
Armstrong, Bruce, Pergo, Shaw, Stainmaster
Location
2 Locations to serve you 21946 Pontiac Trail, South Lyon, MI 48178 1015 John R Rd, Rochester Hills, MI 48307
Amenities
Free Estimates
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