I visited 3 days ago. Lots of people without masks. I was at deli and 2 women also there without masks. I asked if they would put on masks as required by state mandate AND Safeway policy per their large sign at entrance.
These women immediately became loud, angry and then accused me of "shedding my covid vaccine on them" and flipped me off. I left scene and asked employee to call manager (they then called me a"Karen" apparently not getting what a"Karen' actually reverse to).
Manager showed up and began getting to calm them down but not before one of the women COUGHED in my face!! Without a mask on her face!
I ended up in tears. I couldn't believe these 2 were not escorted out of store.
Called next day but basically got the "everyone has their opinion" and although patrons are offered the option of a mask, Safeway will not enforce the policy.
Not good enough. Today I try rosauers and was delighted to see almost every patron wearing a mask without screaming and flipping off other customers and coughing on them. Every employee was helpful, friendly and complying with covid-19 protocol.
I will no longer go to Safeway and I wanted to share my story. Very very unhappy with how the whole situation was handled. I also am sharing my story with friends and family and asking them to avoid Safeway as well.
Shame on you Safeway. Non-compliant in addition to poor handling of a situation that brought me to tears.

Everyone there is helpful and friendly. I have been a loyal customer there for over 12 years