I needed a new breadboard (those built-in cutting boards older kitchens have), so I emailed Wayne asking if he was even willing to do such a small job.Within a couple of hours, he responded "yes." The competitors that I emailed didn't respond for several days. Not only that, but Wayne's price was lower than what the competition offered. Wayne completed the job in the timeframe he'd told me (which was quicker than I had expected) and my new breadboard is sturdy and beautiful! While I don't have experience working with this company on a major project, based on my experience, I highly recommend Wayne's Woodworks.