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      REVIEW SUMMARY

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      1 Reviews
      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      anonymous

      07/09/09

      Extrememly Poor Service. Had minor issues with prices/clearance tags..Bought bed anyways. Picked the bed up ($150 delivery charge) got it home and it was defective. Store was pretty reasonable about damages and said they would reorder/deliver new bed, free of charge (it was not offered, had to demand it). The ordered the replacement pieces (siderails and footboard)and heard nothing from them for 2 weeks. I finally called them to get a status and the sales rep on the phone said the bed had actually been there for a week..and no one called me!! I told him my dissatifcation becuse of the delay and the fact that my daugher was with out a bed of any kind and sleeping on the floor. He offered no appology and said it was my sales reps fault for not calling. Then proceeded to say it would take another 5 days before it could be delivered to my home. Won't by anything else from the store...ever!!! And at this point I'm seriously concidering returning the bed altogether.

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      DETAILS

      Furniture Row - Real Furniture. Real Value. Find a location now!

      Home To A Different Kind of Shopping Experience.

      General Info
      Furniture Row specializes in home furnishings, mattress, linens stores, and carrying a variety of brand names, all available at one convenient location. We focus on providing a shopping experience that is tailored to your needs. This is just one of the many reasons we're among America's fastest-growing furniture retailers. We've taken great care to select the most popular styles, grouping many of them together to make your browsing and shopping experience much easier. We take pride that we carry only pieces of lasting style that are made using the highest quality materials.
      Hours
      Regular Hours
      Mon - Sat:
      Sun:
      Social Links
      Categories
      Furniture Stores, Beds & Bedroom Sets, Home Furnishings, Linens, Mattresses
      Services/Products
      Living Room Furniture, Dining Room Furniture, Bedroom Furniture, Accent Tables, Sofas and Sectionals, Recliners and Rockers, Shelving and Bookcases, Home Entertainment and Office Furniture, Lamps, Mirrors and Accessories, Dressers and Armoires, Bed Frames, Mattresses and Total Sleep Systems, Bedding and Pillows
      Payment Options
      Brands
      Furniture Row, Denver Mattress
      Location
      Located off of Highway 65 and Division
      Neighborhood
      Cooper Estates
      Associations
      Better Business Bureau
      Other Links

      https://www.furniturerow.com/locations/Springfield/MO/100006

      https://www.FurnitureRow.com/Springfield/MO

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