I agree that they are always about 20 minutes behind, yet they have never misscheduled me, always giving courtesy call the day before the appt to remind. They are very friendly, energetic, reasonably priced for a quality salon and give cutting edge fashionable haircuts. My hairstylist is Jenny and my sister absolutely adores Gina.

I love the hair stylists and the facial/waxing lady but they're always running about 20 minutes late. Everytime I go in I end up waiting for 20-30 minutes, especially for Trisha. They need to set more time for each appointment!

They make repeated mistakes taking appointments. I can never count on them to record my requested appointment day or time correctly.