I got sbr's # from a neighbor. I called and talked to a very nice lady named Vilma. She told me someone would get back to me and 10 minutes later I recieved a call from John, who asked me if I was available now, I said sure and he was here in a half hour. Looked at my roof and told me he would call me in the morning, The next day I recieved a call and a quote by fax, I signed it and 2 days later my job was completed. It's been over a year and I'm as happy as ever.