They always have good coffee my hazelnut latte is always perfect and their attitudes set the attmosphere

I've been there a few times to find that the coffee is soso, if u realy need some. But every time I've been through I've encountered bad service.They are very rude and I've over heard racial comments that where stated about other customers at the window by the manager . Who ever gave her that position really should have thought twice. The other baristas really lack any customer service skills except for one. I've been wondering where she went. So if you need coffee with a bad attitude and a bitter finish then by all means come to fox hollow on 56th. I know I wont, Starbucks is just around the corner.