I called BrightStar last minute to care for my mom who suffers from Alzheimer's. They came out promtly and did an assessment with a Registered Nurse. That night they were able to find someone to care for my mom when i had to run out of town unexpectedly. I have to say i was pleasantly pleased with the caregiver and her ability to make my mom feel comfortable. It certainly took a big load off of my shoulders knowing that my mom was being cared for appropriately.Jan