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REVIEW SUMMARY

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5 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Y
Yessica P.

12/13/22

Provided by YP.com
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The level of service and customer care is just perfection. I recently financed a Tesla from this Toyota Dealership. Nate was my salesperson, he took care of everything and made sure that all my questions were answered, and went out of his way to ensure a seamless process. Along with his expertise and amazing level of customer service. Nate was a perfect salesperson and the entire team including the sales manager along with other sales associates made the entire process easy and seamless.
Usually, you only mostly deal with the salesperson but in my experience, the salesperson was not the only amazing customer service experience that needs to be highlighted. Financing the Tesla, I was service by Chad for the financing portion of the transaction. He went out of his way to make sure this big financial investment was understood but also explained and provided me with multiple resources. Overall, this Toyota dealership gets 20 stars for customer service sales, financing, and the overall helpfulness and level of expertise from all. THANK YOU GUYS!

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C
Curtis W.

07/28/16

Provided by YPmobile
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Excellent service buying my new Corolla. Kudos to
Ken Fontana, Jane Spaulding (Ken and Jane were the salespeople) and Susan Buehner, the finance department director. Ask for any of these folks by name.

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R
Roger L.

06/09/14

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This service visit was fast. Gabriel was very pleasant and friendly. Service only involved an oil and filter change. However, When I got home I found an e-mail from your dealership That I could have used for a discount on my service.

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M
MelindaHebertpiz

04/20/11

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I was impressed with the sales team here! I was able to test drive some toyotas. I 've discovered that they are equipped with the latest technology and safe

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C
courtneypage26

04/20/11

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I was impressed with the sales team here! I was able to test drive some toyotas. I 've discovered that they are equipped with the latest technology and safe

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anonymous

10/06/09

Bought a great car there and everything went very well. Only down side was when I was off the lot and needed some parts a few months later - could not get the service department or parts department to answer my five emails I sent them. Called them and they said they had the part I needed and would hold it for me. When my wife showed up to get pick it up, it was like they never heard of us - no part, must order it. What can I say to that. Sucked. So that's why the 3 star rating - Great cars, good price, after sale ... Good Luck.

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anonymous

10/06/09

Bought a great car there and everything went very well. Only down side was when I was off the lot and needed some parts a few months later - could not get the service department or parts department to answer my five emails I sent them. Called them and they said they had the part I needed and would hold it for me. When my wife showed up to get pick it up, it was like they never heard of us - no part, must order it. What can I say to that. Sucked. So that's why the 3 star rating - Great cars, good price, after sale ... Good Luck.

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R
rfletcher

03/17/08

Provided by YP.com
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Always "Completely Satisfied"

We have bought three cars in a row from TO Toyota. I have always been highly skeptical of dealerships, especially when it comes to service, but these guys really take care of the details. They truly want everyone to be "Completely Satisfied" when their customer surveys come around, which is a frequent occurence. They have a convenient shuttle, weekend hours, and, more importantly develop a personal relationship with regular customers that makes you feel they really care about doing right by you. I have never before taken a car back to the dealer for service after the warrantee ran out, but I can't imagine taking my Toyotas anywhere else!

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General Info
*Over 35 Years
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Phone: 805-856-1272

Hours
Regular Hours
Mon - Fri:
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Categories
Auto Repair & Service, Auto Oil & Lube, Auto Transmission, Automobile Accessories, Automobile Body Repairing & Painting, Automobile Consultants, Automobile Leasing, Automobile Parts & Supplies, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Contract Manufacturing, New Car Dealers, New Truck Dealers, Tire Dealers, Trophies, Plaques & Medals, Used Car Dealers, Used Truck Dealers, Wheels-Aligning & Balancing, Wholesale Used Car Dealers
Services/Products
Vehicle Batteries, Tire Inspections, Wiper Blades, Brake Pads
Payment Options
Brands
Scion, Toyota, Toyota Scion
Neighborhood
Thousand Oaks
Languages
Spanish
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Data provided by one or more of the following: Thryv, Data Axle, Yext.