When I walked in they did not pay me any attention and I had to speak to them first. I myself do not know much about cars and needed to have my light seen about. Instead of going outside and checking my headlight before I bought the bulb, they just rang me up and did not even offer to check my lights. I bought the bulb and ended up having to return it. They were laughing and were very unprofessional. I will not be returning here ever again.