Extremely poor customer service. I know little about car audio, so I was in real need of help. None came. That's not to say that the store wasn't teeming with employees. They were there in numbers and keen to socialize with each other. Meanwhile I'm left to buy something I'm not sure is the right item and which I'm not sure I can install. I've got a bad feeling I'll be back soon, if only to return what I got. That will be the last visit I pay to this store.

If you are planning to buy a television from Best Buy - take the television with you or it might take a couple of weeks to get it installed. We bought a large flat screen TV and was told - free delivery with installation since it has to be mounted on the wall by their installation service people. What they didn't tell us that the delivery was seperate from the service installation. So after waiting over a week for the television set - it will not be delivered until tomorrow and now the instalation will not be done until 6 more days next Tuesday. I haven't broken the news to my husband yet because he is going pitch the biggest fit and most probably go to the store and pay someone else to install the television or according to how angry he is going to be - he will probably ask for a refund for the whole purchase! And go to business to that will tell him UPFRONT how they will set up the Television. I know he spent at least $2,000.00 - that is really good business, isn't it?

Poor customer service from the local store and management. They are not very attentive to the customer until you try to leave the store.

Good store! Nice workers!