On the website it says includes advance appointment for trial run and has a price of $85 and up. I was told the price of $100 which I was perfectly okay with then I was told it would also be $100 for the day of the wedding. I told the person who answered the phone that is not what your website says; it says the price includes the trial run. I was then handed off to the owner who told me that the hair stylist time is very important and hard to come by and that is the price and that I should think of it as a deposit. I then asked is that how you get away with saying includes advance appointment and she said yes. If it truly was a deposit then I should have been told the price would be $200 with a deposit of $100. I would be fine if I had been told that price to begin with.She ended up telling me she was refusing my business and that I was just someone looking for something for free and hung up on me. All I wanted was them to acknowlege what they adversite and what's offered are different

Hair cut and color: ask for Nichole. I am not sure what doesn't click as this place has lots of potential. I think they need to get better flow and organization by the front staff. I asked about getting a massage and facial. I was told the person to speak to would be in sometime later that day and I could call back (I was standing in front of the desk after a hair appointment). One lost customer... I expected a little more from them. Taking it up a couple of notches would be nice for the price ones pays.

arrived at 8 am schedule for salt sea scrub (cold water & no steam), massage (great but waited 1 hr to have it after freezing salt sea scrub), manicure/pedicure (again it was fine-but waited 45 minutes to begin after massage), hair treatment (good treatment but long wait after nails), hair cut after treatment, was ok, added front layers to my long, long hair - very choppy - no flow, from short to long - looks like a mulletI was there 8 hrs, paid over 300 to relax - but didn't due to the WAITING!!!!