Bennette's Motor World

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Auto Repair & Service, Auto Engine Rebuilding, Auto Oil & Lube

3193 Cahaba Heights Rd, Vestavia, AL 35243

205-637-3800

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Southern Armature Works

2720 7th Avenue North, Birmingham, AL 35203

REVIEW SUMMARY

1 Reviews

anonymous

03/07/15

Three years ago in 2011 I had that famous sqeaking noise coming from underneath the hood when turning the steering wheel on my 98' MB ML320. Bennette's Motor World said it needed a new steering servo pump and reservoir. Roughly $600 for the pump, $400 for work. I paid around $1000. Three years later, same symptoms, so I went again and they diagnosed again new steering servo pump and reservoir - a known common problem for the ML320 they say. This time they felt sorry for me and because I complained, they offered the pump for only $400 plus work...around $834 to repair. I was not too happy about this, so I googled...... steering servo pump is around $100-150 from a parts shop in Atlanta.....and the common problem in 95% of the cases is the O-ring of the reservoir, not the pump. So I went back, but they insisted it is the servo pump. I went to Express Oil around the corner, and a VERY KNOWLEGEABLE guy installed a new o-ring and reservoir (a $20 part) for $148!! I am speecheless!!!!!!!!

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DETAILS

General Info

Bennette Pool began Bennette's Motor World in March of 2004. Because the local BMW dealer had just left one month prior and the Mercedes dealer had left the year before, Bennette felt there was a need for continued quality and convenient service in the downtown area. Bennette has 25 years experience in the automotive business. He has worked for two of the largest dealerships in Birmingham, Alabama. His career started as a technician. After several years as a technician he became a Service Advisor and then a Service Manager. As you can see, Bennette has both product and technical knowledge of an automobile. His experience as a manager has allowed him the opportunity to establish a one on one relationship with his customers. Because of this, his customers know that the concerns they have are his personal concerns and he treats their needs in this manner which gives them peace of mind that their car is in the best of care. Bennette's factory trained technicians are ASC Certified, and were selected with the customer in mind for their expertise and knowledge. They have over 75 years combined experience with BMW and Mercedes. His BMW factory diagnostic equipment is state of the art and Bennette's Motor World is 1 of 6 service centers in the state of Alabama that owns this system. The Mercedes diagnostic equipment is also the latest and most updated. Bennette welcomes you to Bennette's Motor World and will make sure your needs are met by a friendly and courteous staff with the quality and knowledge required for your automotive repairs.

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