I really like the people there. The front desk greet the dogs friendly. The cuts my yorkies come home with are average with is fine, I don't mind that at all. I just get a puppy cut so you can't do much with that. So I'm happy so far...but..the time it takes to get my dogs..I get them their first so they are first in line.,,,right? 8 am appt. first and only dog their...why is my dog not the first one finished? I specifically ask for a early appt? 4 or 5 o'clock in the afternoon and one of the last dogs to be picked up?. HAD THAT HAPPEN OVER AND OVER...NO EXCUSES ANYMORE...POOR MANAGEMENT...NOW NO YORKIES AND NOW ONLY BAD THINKGS SAID ABOUT THEM...treated very poorly and was never given a reason for why this would happen except other people needed their dogs faster? Huh?????? Don't take yo your dogs there..it's not worth the wait!!

Kira was a delight and her ability to put my dog at ease was impressive. She is gentle, but gets the job done. I also liked that she let the dogs roam around that were awaiting a groom instead of having them in cages. She gets two thumbs up from me and two paws up from my little puppy! Thanks Kira!