I was referred to this company by a representative at Lowe's because Lowe's did not carry the particular type of cabinet hinge I needed. The gentleman I met at Louis & Co took one look at the hinge I brought in, popped off the broken part, and put on the replacement part, all in a matter of a few minutes. Here I was, fully prepared to shell out $25-$30 for a whole new hinge, and not only did the gentleman replace the small part that was broken, he didn't even charge me for it! Amazing service.