This place is under the worst management I have ever encountered. I pulled into the parking lot to visit a friend yesterday and sat in the car to wait before he came out for dinner. Less than 2 minutes of waiting the aparment manager came up to the car and accused me of trespassing and scouting out the cars to rob. After a lot of back and forth he informed me of robberies that had happened and that "I didn't belong there" (I'm ethnic) and that next time I should park across the street to pick people up. He claimed it was because of how I was parking and lack of permit, a unlikely story. I texted my friend to meet in downtown Willoughby but was so upset I ended just going home. My friend is nearly done with the lease and won't be renewing due to safety concerns now.