Don't use this company for service. We used them for years and they have gotten extremely poor in customer service and service assistance the last several years. The call staff are rude. The service takes forever. We had a no heat call, called it in right away, and then waited 10 hrs for service. We had small children and the excuse was they were busy. They close the office at 430P and everything routes through an answering service so we couldn't get any help after that. Finally we got a return call asking if we still wanted the guy to come. Ridiculous!

Peterson Oil Service is prompt. Deliveries always arrive in a timely fashion. The service men are always courteous, and the women in the office are most helpful when I call with questions. I've never had one complaint! E. Gendron, Worcester MA