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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
66 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
C
choudharyio

04/02/15

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excellent work and positive attitude towards customers. the service manager out there working with team and customers, what a excellent roll model! I drive past 2 other dealerships and 15 miles out of my way for this type of service. true!

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T
terryharkings

04/01/15

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Excellent service, id the problem and now only waiting for the parts to come end, great job!

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J
jenngnkopppas

03/30/15

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WAS VERY EASY. ALL WAS PREPARED AND READY FOR ME TO TAKE DELIVERY.

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J
jerryhamiltonaop

03/27/15

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Great, my salesman Tome Lovelace does a remarkable job & hope to more business with him in the future

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I recently had my new 2014 Equinox serviced for the first time at Bob Hook Chevrolet. It was a great experience. I will have all my work on the car done by them in the future.

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People are friendly. They are professional and act like they care about you and your car. They are courteous as well. They listen and do what they say they are going to do.

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P
puckett.larry

03/24/15

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DID A NICE JOB GETTING ME INTO SERVICE DEPARTMENT FOR MY OIL CHANGE.DAVID REDMONE ALWAYS DOES A GREAT JOB FOR MY FAMILY.THANKS.

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R
reuter

03/23/15

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The people were nice and friendly

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G
grandpa

03/20/15

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The greeting, being recognized by name as a devoted customer by the service agent, being called and advised by the service agent the work that needed to be done to my vehicle, and the shuttle service was safe with a friendly atmosphere as always.

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K
kristian1

03/19/15

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We have a Buick Enclave. It was time for it regularly scheduled maintenance and Bob Hook made the process so easy.

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T
t.irwin

03/18/15

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I always receive excellent service at Bob Hook Chevrolet. Employees in the Service Department are friendly and courteous and treat you like family.

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I was there a little before time for my appointment and they took my SUV and they were finished with at the time they aid it would be done. It was to replace a bolt under the drivers seat that I got a recall lette about.

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V
vmeshach

10/27/14

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I knew what used car I wanted to buy before I got there. There was no pressure of any type to change my choice. It was a very user friendly experience and I was able to make the deal and drive off with the car I wanted in less than 1 hour. Everyone I dealt with was great!!

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A
albertinekelley

08/27/14

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I was working with Mr. Dabney for about a month looking to purchase an used vehicle. However; due to his no pressure and patience with me I am extremely happy with my new 2014 Malibu LTZ. I appreciate the time and effort on his part and Jason in finanace for working with me and getting things take care for me that fit my needs.

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J
John M.

07/18/14

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I always use Bob Hook Chevrolet and am never disappointed. This experience was no different. I got a great deal on a new Traverse and couldn't be happier. The salesman, Max Minzenberger, was great to work with.

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Timothy C.

07/14/14

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This was my first purchase from Bob Hook everything was great from start to finish. I would recommend them 100%. I will be getting my next truck from them as well.

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A
Anna L.

06/03/14

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I have always been satisfied with any service I have received from Bob Hook. Everyone is courteous and friendly and wanting to make sure you are satisfied with the work. If you are waiting at the dealership, they keep you advised of what is going on.

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J
Jim M.

05/19/14

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The best car-buying experience I have ever had. Exceptional customer service, most polite sales associates, and amazing finacial services department. Would recommend one visit for their next car purchase undoubtedly!

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G
Gerald J.

04/24/14

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My salesman was Bill Dabney. I found him to be very pleasant and he did not pressure me at all. He answered all questions and if he was unsure of the answer, he found out and got back to me with the correct answer. I very much appreciated his politeness and would definitely recommend him to anyone I know looking to purchase or lease an auto.

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DETAILS

Bob Hook's Got it!

Bob Hook's Got It!!!

General Info
Bob Hook Chevrolet from Louisville, KY is your trusted dealership. At our dealership, we provide you with a huge inventory of new and used Chevrolet cars, trucks and SUVs. Our certified technicians offer you a reliable service. Visit Bob Hook Chevrolet to experience the difference!
Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
SunClosed
Social Links
Categories
New Car Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Leasing, Automobile Parts & Supplies, Car Rental, Financial Services, Loans, New Truck Dealers, Used Car Dealers
Services/Products
    Tire RotationOn Board Computer SpecialistsTire RecyclingWindshield Wiper ReplacementBattery RecyclingEngine Service & RepairBrake InspectionOil ChangeCorrosion ControlBattery InspectionRoadside AssistanceMulti-point Vehicle InspectionDifferential RepairEngine RepairAlternator Installation & RepairAuto Glass Installation & RepairOil RecyclingExtended WarrantiesCylinder Head & Block RepairEmissions TestingAxlesused Chevrolet trucksUsed Vehiclesnew Chevrolet SUVs
    new Chevrolet trucksVansStation WagonsCommercial & Industrial VehiclesDiesel CarsCoupesEconomy Carsused Chevrolet carsElectric Carsnew Chevrolet carsTrucksHigh Performance VehiclesFour Wheel Drive VehiclesBall JointsSpark PlugsHybrid CarsSUVsSedansTiresConvertiblesWheelsMini Vansused Chevrolet SUVs
Payment Options
Brands
Chevrolet
Location
Centrally Located in Louisville just 2 miles South of the Watterson Expressway on Bardstown Road. Coming from the Watterson, take the Buechel Bypass and Bob Hook Chevy is on the right, just past UHaul and just before Thornton's Gas Station.
Neighborhoods
Buechel, South Side
Amenities
Shuttle Service, Coffee, Wifi, Rental Cars, Waiting Lounge
Accreditation

Better Business Bureau

Other Information

Certifications: Better Business Bureau

Warranties: Yes

Parking: Lot

Appointment Needed: Yes

Brands Serviced: Chevrolet

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Data provided by one or more of the following: Thryv, Data Axle, Yext.