Robert did a great job of explaining what he was doing and showed exactly what we needed to do to keep our system running at top performance.

Roberto O. was professional, efficient, knowledgeable, and thorough. He explained everything he was going to do while providing maintenance to our HVAC systems. He also identified problems and provided solutions, I was more pleased with his demeanor and presentation than I was with previous technicians from ARS, and will request him in the future. He was by far a cut above your average technician!

I received wonderful service today! My heat went out on us last night so I called ARS at 830am, they had a service person at my door by 10am! Tommy was very knowledgeable in his field, he not only explained my issue but on top of that he offered a service plan for my 14month old home. The cost was a real deal and you could not find a nicer person. Tommy represents this company very well, and I hope they treat their employees as well as they treat the customer! The lady that took my call was also very polite and professional, hats off to ARS for hiring the right people.

Roberto was helpful and very professional.

Great job! Chuck Norris was very professional and did a thorough inspection of our HVAC.

Roberto did a great job diagnosing the problem and quickly repairing our heater.

Service Pro Chuck Norris showed up on time, got the work done quickly and was very polite and informative.

Mr. Roberto O. was very courteous and professional. He is very knowledgeable about his job. He did what was required of him and left everything just the way he found it. Thank you for sending us this Service Expert.

David Jackson did a great job the last two visits - one for the semiannual PM and the other to replace my UV bulb. His assessment of the condition of my aging unit was spot on what I was thinking. His confirmation was completely objective which helped me decide whether to take advantage of a great offer for replacing with a much more efficient new unit. I have been an ARS customer for over 23 years and never once have been disappointed thanks to the expertise of folks like David!

Friendly, fast and considerate of the babies schedule.

Bruce Smith with ARS of Charleston serviced my ac unit. He was on time and very knowledgeable. He took the time to explain not only what he would do but also why. I will ask for him again for my next service

Our satisfaction with ARS is completely because of Bruce Smith who has been our service provider for many years. He is very professional and pleasant. For this reason we always request Mr. Smith.

The ARS Charleston Office called to let me know that the serviceman, Donnell, was on his way. He arrived on time. He put on his shoe covers, so as not to soil the carpet our of respect for my home and proceeded to examine the problem I'd described as a whirring noise. He found the problem, being a door that had popped open on the system. He explained some of the items that can be installed to prevent and protect the family from bacteria growth. I would definitely recommend ARS. Chris

Bruce Smith is great, friendly, fast, and honest.

Really appreciate Donnell. I have asked that he be my technician on a request basis in future. He made note of that on the maintenance summary.

Great service - Roberto recently completed semi-annual inspection. Neat, efficient, professional work.

Matt was very professional. All the ARS staff that have come to the house have been excellent. This company has been really good to me and are very dedicated people. Today with Matt proved that loyalty is a plus. I was able to save money on an unexpected occurrence with my system.

We had two heat pumps replaced two days ago. As soon as our technician Linzell along with his assistant Dwayne greeted us they were extremely professional. We had covered our carpet in advance of the installation and much to our surprise they rolled out red carpets covering hallway, stairs and entire work area. We told them they should inform their company to advertise "red carpet service". They explained in detail the installation as they proceeded. Their patience with us, an elderly couple, explaining each step of the process was greatly appreciated. They are indeed two very nice gentlemen representing their company with the utmost professionalism. Thank you Linzell and Dwayne.

professional, on time from start to finish, explained to my understanding at the completion of work on both units. I will recommend Donnell to my friends and neighbors. Keep up the good work

Excellent, timely service. Chuck Norris, service pro, is very professional and efficient.