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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
220 Reviews
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anonymous

01/01/15

Local favorite. James River Air has been servicing our units for over 20 years.

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anonymous

12/27/14

We so enjoy the service we receive from Arlo Colley and James River A/C. Arlo is thorough in his inspection process. I had specifically asked that Arlo be sent on our inspections. He has been doing them for the past 3 years. Great young many, very trustworthy,

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anonymous

12/25/14

Michael D was very professional in doing my fall system checkup. I would recommend James River A/C. This is the second time I have had them over ,had a a/c issue in the summer , bought the checkup service at that time .Both techs and the the phone contacts were very positive and professional.

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anonymous

12/25/14

Excellent service- spent a lot of time at the house checking my system and even replaced my filters without asking .

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anonymous

12/23/14

Steve H. has been to my home several times to take care of various plumbing and HVAC issues and is superb. Steve is prompt, polite and very professional. He does a great job and is extremely neat and always takes care to get the job done right. I highly recommend him.

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anonymous

12/23/14

Mike J. did our winter check up. I was very impressed with the thoroughness of the inspection and Mike's willingness to answer all of my questions. We purchased two new systems from James River last summer. They were recommended by a friend and now I can recommend them as well.

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anonymous

12/22/14

Seth H. did a great job and treated my home with care. Would recommend this company and Seth H. to anyone.

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anonymous

12/19/14

Nice young man, prompt, courteous and professional. Did a thorough, professional job.

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anonymous

12/19/14

John I. is a great tech there. If you have an odd problem, I suggest asking for him.

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anonymous

12/19/14

TECHNICIAN RESOLVED A DIFFICULT LOW VOLTAGE WIRING PROBLEM IN A REASONABLE AMOUNT OF TIME. he not only traced the wiring diagram to resolve the problem, he took the time to rewire and reroute all of the wires, thus avoiding potential future problems. he took the time to listen to my description of the sysmptons, BEFORE he began diagnosing the problem. worthy of 5 stars without a doubt!

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anonymous

12/18/14

Excellent, as always.

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anonymous

12/18/14

Very thorough and personable

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W
wwindsor4

12/17/14

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Technician was very efficient and thorough with the task at hand and very friendly.

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anonymous

12/16/14

I have dealt with James River Air Conditioning for several years now in both the AC and electrical areas. I can't say enough about the level of service and the professional manner in which they conduct business. I would highly recommend this company to anyone requiring air conditioning or electrical needs. A great model for all service oriented businesses.

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J
johnhparrish

12/16/14

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Brian arrived at the appointed time and completed his assignment to service my boiler/radiator heating system in a competent and timely manner. He answered my questions knowledgeably and in the case or two where necessary he contacted more senior members of the firm to get the answer. He cleaned up upon completion of the job. He was courteous and clean and is a credit to his firm.

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anonymous

12/15/14

Seth Hayes performed an annual plumbing inspection. He was efficient, professional and informative. I'm always pleased with James Rivers service and service technicians ! Maureen P.

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J
jbmacdon

12/15/14

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James River AC is a well established and outstanding company with a history of great community involvement and support. My technician, Brian, is very punctual, knowledgeable, polite and professional. I use the JRAC maintenance plan and rely on their service and availability, and I recommend them to family and friends.

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R
rmcclure

12/15/14

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We always have a great experience with James River Air. The tech who serviced our heat pump today, Donny, was prompt, professional, and efficient. He called ahead to let us know when he would arrive and was very friendly and courteous.

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anonymous

12/15/14

On time, well-spoken and professional. What more could a customer want?

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L
lynfra1973

12/15/14

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Seth repaired our toilet and during the process he explained what was wrong how it was to be fixed etc. Very polite and a pleasure to work with. Very pleased overall with James River Air.

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DETAILS

When It's Comfort That Matters

General Info
James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air conditioners, furnaces, boilers, and indoor air quality equipment.Our Commercial Department specializes in commercial comfort systems and building automation systems. Our team of technicians service and install air conditioners, heat pumps, boilers, chillers, VAV systems, cooling towers, duct systems, ventilation systems, economizers, humidifiers, dehumidifiers, and air cleaners.Both our residential and commercial service departments offer a variety of preventive maintenance plans, from basic maintenance to full coverage including repair parts and labor. We also offer electrical and plumbing services, including wiring, upgrades, water heaters, backflow preventers, and medical gas piping.Our Energy Solutions Group is exploring all practical energy strategies that will make more and more sense for our clients as they seek clean, renewable, safe power that reduces our dependence on foreign oil. We provide home energy audit services and offer practical green solutions including solar, geothermal, and insulation services.
Extra Phones

Fax: 804-358-4066

Toll-Free: 800-523-4331

Hours
Regular Hours
Mon - Sun:
Social Links
Categories
Heating Equipment & Systems, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Electric Contractors-Commercial & Industrial, Electricians, Heat Pumps, Heating Contractors & Specialties, Plumbers
Payment Options
Brands
Amana, Bryant, Carrier, Goodman, Lennox, Rheem, Trane, York
Location
We're across the street from Richmond Ford.
Neighborhoods
Monument Avenue Park, Near West End
Amenities
24-Hour Service
Accreditation

BBB

Associations
ACCA, PHCC, NFIB
Other Information

Parking: Lot

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