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When It's Comfort That Matters
- HoursOPEN NOW
- Regular Hours:
Mon - Sun - Phones:
Main - 804-495-3687
Fax - 804-358-4066
Toll-Free - 800-523-4331
- Address:
- 1905 Westmoreland St Richmond, VA 23230
- Email:
- Link:
- Categories
- Heating Equipment & Systems, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Electric Contractors-Commercial & Industrial, Electricians, Heat Pumps, Heating Contractors & Specialties, Plumbers
- Payment Options
- Brands
- Amana, Bryant, Carrier, Goodman, Lennox, Rheem, Trane, York
- Location
- We're across the street from Richmond Ford.
- Neighborhoods
- Monument Avenue Park, Near West End
- Amenities
- 24-Hour Service
- Accreditation
BBB
- Associations
- ACCA, PHCC, NFIB
General Info
James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air conditioners, furnaces, boilers, and indoor air quality equipment.Our Commercial Department specializes in commercial comfort systems and building automation systems. Our team of technicians service and install air conditioners, heat pumps, boilers, chillers, VAV systems, cooling towers, duct systems, ventilation systems, economizers, humidifiers, dehumidifiers, and air cleaners.Both our residential and commercial service departments offer a variety of preventive maintenance plans, from basic maintenance to full coverage including repair parts and labor. We also offer electrical and plumbing services, including wiring, upgrades, water heaters, backflow preventers, and medical gas piping.Our Energy Solutions Group is exploring all practical energy strategies that will make more and more sense for our clients as they seek clean, renewable, safe power that reduces our dependence on foreign oil. We provide home energy audit services and offer practical green solutions including solar, geothermal, and insulation services.
Contact Info
Reviews
12/09/14
Evan was pleasant, friendly and very helpful. In less than an hour I had heat again! Thanks!
Keith was prompt, thorough and very helpful. He was respectful of our house (even wore booties to keep the dirt out!) and helped us line up a duct cleaning estimate.
Great work fast and very informative! I called and they were here within an hour with the best and most economical solution for me. I appreciate the technicians explanation and him helping me decide the best possible route for me heat pump management and care.
12/08/14
I trust James River A/C completely, since they first installed our system years ago. Honest, well trained, thorough, totally reliable, they are the best!
12/06/14
Mark did a great job Pm'ing our heat and AC system. He was extremely friendly to us and our dog. He as respectful of our home (wearing the booties so he did not track dirt in). He answered all our questions about the issues we were having and confirmed that he corrected them when he left.
Chris Harlow and Jon Ireland dedicated themselves to find and fix a serious problem I was having with my entire water system.low water pressure , no hot water ,and water cutting off and on. They spent most of the day draining the entire water system and checking each bathroonm to ensure the system was completely cleared. Worked with the county to ensure . the water coming to my house was clear of any sediments. Everything is working perfectly now thanks to their knowledge and expertise.
12/03/14
Fantastic customer service; very prompt, professional and considerate. Definitely go the extra mile to correct problems.
12/03/14
We have a maintenance contract with James River to inspect our units. All their technicians are top notch, but today I was serviced by Paul. What a great representative for this Company. Our units are not the easiest to service, but not once did the smile leave his face, and his polite and friendly manor was so refreshing. I hope he is the technician that is sent here this spring!
12/01/14
As always, the technician was on time and very friendly. Sarah L. was efficient, professional, and quick.
On time, great service....as always! Thanks.
11/30/14
Ralph Hodges, the technician that serviced my gas boiler, was professional and fixed my gas boiler in no time. He explained the problem and gave me some advice on what to look for if I ever needed to replace it...which I hope I don't have to many years to come.
11/29/14
We had an emergency with our heating system after-hours and Ralph quickly showed up to help. He worked diligently and resolved the problem within an hour. He answered all of our questions and we will definitely ask for him again next time.
11/28/14
Reliable technicians and good prices. Especially with a service plan.
Donnie J. was on time, did a very thorough job of checking out my system and was very pleasant while doing so. I especially appreciated his wearing his "booties" in my house because it was raining outdoors.
11/26/14
Have always had great skilled service from James River Air Conditioning. Ralph Hodges was the technician for the fall check up this time. He is very courteous, careful to leave our home clean, explained thoroughtly the issues he found, fixed the issue. No high pressure sales, a pleasure to have in our home, I have confidence in his ability to diagnose and repair. Thanks Ralph!
11/26/14
Amazing job by Hein. James River came to our house within 20 minutes of being called as a result of our sewer alarm sounding. He worked for a couple hours, figured out the problem, and repaired the alarm. Incredibly professional and prepared. One of the many reasons we use James River.
11/25/14
Had my semi annual heat pump P. M. today. The tech was professional and paid attention to details. She changed the filter, adjusted the vents for winter, checked diagnostics on the inside and outside units. She was neat and left everything as she found it. I have been as customer of James River Air for nearly 30 years. Todays excellent level of service is consistent with the service I have received over these years.
11/24/14
How can you ask for anything more. Arlo was on time, professional in every way, willing to explain what services he was performing and why, left all areas as clean or cleaner then when he came, made sure to do his job as if it was the only job he had to do, treated everyone with respect and took to time to asked questions, You knew when he left that if it was broke he fixed it, if it was dirty he cleaned it, if it could be tested it was tested, if it was in questioned he made sure to let you know. The best service call you could asked for. If you need this type of service work, then Arlo with JR is the person you want. Thanks for making this service call painless. What was said was not only done, but as you can tell from my statement was done far beyond what I have experienced in the past. Thanks so much!
